SIARGAO BLEU’S COMMITMENT TO HEALTH AND SAFETY

• Qualified Team
• Trained and Certified
• Resort Accreditation

1. Our Team wear face masks and face shield and necessary personal protective equipment as a protocol for the safety guidelines
2. Our Team are trained to ensure proper disposal of all PPEs, personal health hygiene, and enhanced sanitation standards
3. Signages and floor markings are evident at the resort so that social distancing is surely enforced
4. Extensive familiarization and safety trainings for the team, especially those in guest-facing roles.
5. Enhanced daily cleaning and sanitation on all the areas of the resort especially on the high-frequent and high-touch areas using the recommended disinfectants by WHO
6. Mandatory temperature screenings and sanitation for the team prior to entering resort premises. Unwell staff are asked to stay at home and offered immediate medical support whenever relevant

• Online Check-In
• Contactless Check-Out

1. Check-in procedures and registration cards are sent before the arrivals of the guests together with the information on health and safety measures.
2. Disinfectant floor mats are available at the main entrance to clean and sanitize footwear
3. Guest temperatures will be recorded upon arrival as a precautionary measure
4. Guests will be requested to fill-out health and travel declaration forms based on local government regulations
5. Signage and floor markings serve as gentle reminders for our guests to maintain safe social distancing
6. Safety amenities including hand sanitizing alcohols will be available at the reception and other locations in the hotel
7. Contactless payments options will be available and encouraged

• Increased frequency of cleaning and sanitation of all air handling units and fan coil units
• Thorough sanitation and rigorous inspection process with attention to high-touch items
• Turn-down service is discouraged and safe distancing is properly observed during service
• Recommended disinfectants by WHO are used for sanitation
• Linens undergoes sanitizing using high temperature washing process

• Sanitation Procedures

1. Enabling safe distancing practices by reducing allowable capacities
2. Increased frequency (every 10-15 minutes during peak hours) of sanitation of all public areas, washrooms and high-touch surfaces
3. Increased frequency of cleaning, sanitation and inspection of all air handling units
4. Safety amenities including hand sanitizing alcohols will be available at convenient locations in the resort
5. Signage and floor markings in all high-traffic areas serve as gentle reminders for our guests to maintain safe social distancing

• Food Handling and Sanitation Procedures

1. Increased frequency of sanitation using recommended disinfectants by WHO
2. Restaurant and bar floorplans  and seating capacities adjusted to be compliant with safe distancing guidelines. Guests are encouraged to make prior reservations
3. Table service and set-up modified to accommodate individual portions. Tables setup with minimal settings
4. All dishes will be served covered and service spoons will be offered for all family-style shared dishes
5. Increased frequency of sanitation of menus and contactless payment options will be made available and encouraged
6. Hygiene amenities including hand sanitizing gels will be available at the entrance of the restaurant and bar and other convenient locations in to the resort

ALA CARTE BREAKFAST may be served in the rooms if they wish, or at the restaurant following Social Distancing. NO BUFFETS.

• Amenities
• Activities
• Common Areas

1. Increased frequency of sanitation of high-touch guest contact items such as gym equipments using the recommended disinfectants by WHO
2. Safe social distancing and capacity restrictions are applied at the gym and spa
3. Mandatory temperature screening for everyone
4. Walk-in guests for the spa must sign a health declaration form and contact information as per local regulations
5. Safety amenities including hand sanitizing alcohols will be available at the entrance of the gym and spa.
6. Increased spacing or alternate exercise equipment and machines in use to practice safe distancing at gyms
7. Disinfecting wipes available near gym equipment and towel and water stations

• Mice & Weddings

1. Guest temperatures will be recorded on arrival as a precautionary measure
2. Hygiene amenities including hand sanitizing alcohols will be available at the entrance of the venue and other convenient locations
3. Reinforced food handling safety standards and table service protocols. Menus revised to offer individually plated and packed meals whenever necessary
4. Increased frequency of cleaning and sanitation with all AV equipments and microphones
5. Venue room floorplans and seating capacities are adjusted to be compliant with safe social distancing guidelines
6. Increased frequency of sanitation with a focus on high-touch and high-traffic areas
7. Signage and floor markings in all high-traffic areas serve as gentle reminders for our guests to maintain safe social distancing

The full price of the reservation will be charged upon booking, and is non-refundable.

If Siargao Bleu Resort & Spa, or the Guest cannot operate properly at all due to the result of situations of Force Majeure and acts of God such as floods, earthquakes, war, explosion, bombing, civil commotion, riot, disturbance or political unrest or any circumstance(s) beyond its control, both parties will not be held responsible in any way for any cancellations due to the situation(s) stated above. In this case, the guests will be allowed to reschedule their trip within the period of two (2) years from the original date of arrival. It can be booked anytime subject to room availability.